Delivery & Shipping Policy

Effective Date:

At CosfaVentures Steel Fabrication ("Company," "we," "our," or "us"), we are committed to ensuring timely and efficient delivery of our products. This Delivery & Shipping Policy outlines the terms and conditions related to the transportation and delivery of goods to our customers.

1. Delivery Area and Availability

1.1 We provide delivery services within [list areas/regions/countries covered]. For locations outside this area, customers may need to arrange for their own transportation.
1.2 Delivery availability may vary depending on the product type, size, and weight.

2. Delivery Timeframes

2.1 Estimated delivery dates will be provided at the time of order confirmation and depend on:

  • Production timelines.
  • Availability of materials.
  • Customer-provided specifications and approvals.

2.2 While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances, including:

  • Supply chain disruptions.
  • Adverse weather conditions.
  • Transportation issues.

2.3 We will notify customers promptly in case of any significant delays.

3. Delivery Charges

3.1 Delivery charges are based on:

  • The weight, size, and volume of the goods.
  • The delivery location.
    3.2 Customers will be informed of delivery costs before finalizing the order. In some cases, delivery fees may be waived for large orders or promotional offers.

4. Shipping Methods

4.1 Depending on the nature of the order, delivery will be carried out via:

  • In-house logistics (for local deliveries).
  • Third-party shipping providers (for regional or international deliveries).

4.2 For third-party shipping, the terms and conditions of the shipping provider may apply.

5. Inspection Upon Delivery

5.1 Customers are encouraged to inspect goods upon delivery to ensure they meet the agreed specifications and are free from visible damage.
5.2 Any discrepancies, damages, or missing items must be reported within [X days] of delivery.

6. Risk and Ownership

6.1 Ownership of goods transfers to the customer upon full payment and delivery.
6.2 The risk of loss or damage to goods passes to the customer:

  • Upon delivery for in-house logistics.
  • Upon transfer to the shipping provider for third-party deliveries.

7. Special Delivery Requirements

7.1 Customers must inform us in advance of any special delivery requirements, such as:

  • Specific delivery time slots.
  • Restricted access or heavy equipment for unloading.

7.2 Additional charges may apply for special arrangements.

8. Undelivered or Returned Goods

8.1 If goods cannot be delivered due to incorrect information provided by the customer or failure to receive the delivery, additional charges for re-delivery or storage may apply.
8.2 Undelivered goods will be stored for up to [X days] before additional fees or cancellation terms apply.

9. International Shipping (if applicable)

9.1 For international orders, customers are responsible for:

  • Customs duties and taxes.
  • Import regulations and clearance.
    9.2 We will provide necessary documentation to facilitate customs processes but cannot guarantee clearance timelines.

10. Contact Us

For delivery-related inquiries or assistance, please contact us at:

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